Kanazawa Tours is an award-winning (2018, 2019, 2020 & 2024) tour operator, offering premium, customisable services with native English customer support. Our mission is to bring this creative city to life through Arts , Culture and People. For testimonials see Tripadvisor
Our Guide or Driver will be sent to your hotel lobby. Please wait at the main reception. Please arrive at least 5 minutes before departure.
If you wish to be collected from an alternative location, such as the main station, please contact us by email at Reservations@kanazawa-tours.com with 24 hours’ notice.
Yes, we can collect you from Kaga Onsen. There is an additional charge for this. Please contact us at reservations@kanazawa-tours.com to organise this.
Prices quoted for full day and half day tours are per private group, so price includes up to 6 people.
For Full Day and Half Day Walking Tours, full refunds are available on deposits up to 72 hours in advance of your tour. Tours cannot be cancelled within 72 hours of the tour. Full payment is expected 72 hours before the agreed tour start time.
For Private Car Tours, full refunds are available on deposits up to 72 hours in advance of your tour. Tours cannot be cancelled within 72 hours of the tour. Full payment is expected 72 hours before the agreed tour start time.
Full details of the cancellation policy are available here, please click here.
Entrance fees are not included in standard day tours, as each tour is unique we can not anticipate where exactly your tour will go. If you would like your guide to manage the entrance fees, this can be arranged at the start of the tour on confirmation of itinerary. (Entrance fees are generally between 200 – 500 yen)
We have a hand picked selection of quality activities from Tea Ceremonies, artisan visits, gold leaf crafts and more. Please ask us to include one. All our tours are adaptable. Click this link for experiences and activities available on our tours
As modern as Japan may seem, it is still a cash based society, many restaurants and shops do not take credit or debit cards. Please bring enough cash for your daily expenses.
We find that children have a great time on our tours! Our guide will adapt the tour for all age groups.
The tour will be set at your pace, if you prefer a private car or taxi to assist you we can provide this, just let us know in advance.
Yes, the majority of the tours are easily accessible by wheelchair.
Wheelchairs can be arranged in advance of the tour, please let us know.
Not in our regular walking tour packages, although we can organize that the cost of lunch and transport is added for you in advance to make it easier. Also, when the guide is invited to join the guest for lunch/tea/etc., please cover the cost for the guide.
To arrange lunch in advance please contact our reservations team at reservations@kanazawa-tours.com